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Occupancy

How the space is really used — measured, then planned for.

Ask people how they work, count who actually comes in from the badge and network data you already have, and read the weekday shape. Then choose the work model that fits and turn it all into one justified number to plan space for.

People are counted, never tracked: names and card numbers are pseudonymised as the data is read.

Talk to us →See the six steps
6 stepsfrom survey to sizing
Every numbermeasured or asked
One figurehanded to space planning
One head office, measuredExample
01
Surveys
64 of 150 people answered — 43 %
Answered
02
Presence connectors
One week of badge data: 2 140 swipes, 430 people-days
Pseudonymised
03
Presence
Wednesday peaks at 78 % — P85 at 74 %
Measured
04
Work model
Activity-based fits best — 82 of 100
Decided
05
Activity profile
60 % individual work, 35 % collaborative
Profiled
06
Dimensioning
Plan for 71 % — 107 of 150 people
Chosen
One number, with its reasons. What people say, what the data shows and the model you choose end in one figure the space plan starts from.
The chain

From how people say they work to how much space they need — on the evidence.

Each step reads the step before it, so the work model, the activity profile and the dimensioning all rest on the same surveys and the same presence data.

01
Surveys
How do people say they work?
An anonymous Employee Survey and a Team Leader Survey, with response rates per department against real headcounts — or Leesman results imported or ordered from Leesman.
More about Surveys ↓
02
Presence connectors
Who actually comes in?
Badge, network and occupancy exports by API, CSV or Excel, turned into people per site per day — not swipes — with identities pseudonymised as each row is read.
More about Presence connectors ↓
03
Presence & occupancy
When is the office full — and when empty?
The weekday shape, average, peak and P85 per site and across the portfolio, and a 13-week forecast tested against what actually happened.
More about Presence & occupancy ↓
04
Work model
Which way of working fits us?
Current and target attendance, and four workplace concepts scored on your data — the one you decide carries into every sizing tool after it.
More about Work model ↓
05
Office activity profile
What will people do in the office?
Nine activities that add up to 100 %, set from the surveys, Leesman or personas, with how open or enclosed each needs to be.
More about Office activity profile ↓
06
Dimensioning
How many should we plan space for?
Strategies side by side — peak, peak-day exclusion, average plus buffer, the model norm — so the share of people to plan for is chosen with its reasons.
More about Dimensioning ↓
Each step in detail

What each step takes in, does and hands on

Space plans usually start from a guess about how many people come in. Every step below replaces part of that guess with something asked or measured. Here is what you bring, what each step does and what you get out.

01

Surveys

How do people say they work?

Ask how people work before deciding how much space they need — and see while the survey runs which teams have yet to answer.

Responses by departmentExample
52 %Sales
47 %Product
38 %Finance
24 %IT

64 of 150 answered (43 %). IT is behind — it sorts to the top of the share list.

You bring

  • Permission to send one link to everyone
  • Headcounts per department
  • Your team leaders
  • Optionally a Leesman export, or an order for a new Leesman survey

What it does

  • Asks employees where and how they work, which activities need quiet, who they work with, their commute and what matters in the workplace — anonymously
  • Asks team leaders about their team's activity mix, collaboration, security, space needs and expected size
  • Shows live response rates per department against real headcounts, teams that are behind first
  • Hides results for any group under five answers
  • Reads open comments with AI only when you ask
  • Imports Leesman results — or sends Leesman a brief; Leesman runs the survey and contracts with you directly

What you get

  • An activity mix weighted by department
  • Workplace personas
  • What people want from the office, ranked
Reads: Sites, headcountFeeds: Work model, Activity profile, Space Program, Commute Analysis
02

Presence connectors

Who actually comes in?

The presence data most companies already have — door badges, network logs, occupancy files — turned into one daily count of people per site, without keeping who they are.

A badge export, readExample
badge-export-week-38.csvone week
Rows read
2 140 swipes
Counted
430 people-days
Two cards
counted as one person
  • ✓ Names and card numbers pseudonymised as read
  • ✓ Personal columns masked before the AI sees a sample
  • ! Network counts are devices — shown as indicative

You bring

  • Badge or turnstile exports
  • Network (DHCP) device counts
  • Daily occupancy files with booked and present desks — by API, CSV or Excel

What it does

  • Counts distinct people per site per day — two cards are one person, each visitor card counts once
  • Pseudonymises names, employee and card numbers as each row is read; only daily counts are kept
  • Masks columns that look personal before an AI sees a sample of the file
  • Takes the day's network peak and subtracts the weekend always-on baseline — devices, marked indicative
  • Picks one source per site automatically, or the one you choose
  • Merges several exports for the same day without counting twice

What you get

  • One daily presence record per site
  • Hour by hour where network data exists
  • A refresh on the schedule you set
Reads: Your badge, network and occupancy exportsFeeds: Presence & occupancy, Work model
03

Presence & occupancy

When is the office full — and when empty?

How full each office is, day by day and week by week — the shape planners need rather than a single average that hides Wednesday.

The weekday shapeExample
38 %Mon
71 %Tue
78 %Wed
69 %Thu
31 %Fri

Occupancy over 13 weeks: average 57 %, P85 74 %, peak 78 %. Forecast accuracy ±8 %.

You bring

  • The daily presence records
  • Desks and headcount per site
  • Optionally your holiday calendar

What it does

  • Shows average, peak, P85, the busiest day and the weekday shape per site over 30 to 180 days
  • Switches between utilisation (present ÷ desks) and occupancy (present ÷ headcount) across the portfolio
  • Averages days or takes the busiest one — never adds days together
  • Forecasts 13 weeks from weekday, season, trend, holidays and bridge days, with its accuracy on the last 8 weeks
  • Shows the quarter as measured and with weather evened out
  • Writes a reading of the patterns with AI — the figures themselves are computed

What you get

  • A P85 planning number
  • The weekday shape
  • Under-used sites with a lease event coming
Reads: Presence connectorsFeeds: Work model, Dimensioning, Space Program
04

Work model

Which way of working fits us?

Decide the way of working on the evidence — what policy says, what people prefer and what the data shows — and make every sizing tool use that decision.

Concepts scored on your dataExample
ConceptFitDesks / person
Activity-based820.7
Hybrid assigned710.8
Hot desking580.6
Assigned desks341.0

Target: three office days a week. Decided once, used by every sizing tool.

You bring

  • Your company work model, and any site exceptions
  • Measured weekday presence
  • Survey preferences and appetite for change

What it does

  • Sets current and target attendance from policy, employee or team-leader preference, activities or occupancy
  • Turns the agreed actions into tracked tasks
  • Scores four concepts 0–100 with reasons: activity-based, assigned, hybrid assigned and hot desking
  • Shows the desk ratio each implies
  • Locks the chosen model in Space Estimate, Dimensioning and Space Program

What you get

  • A target attendance with its desk and area effect
  • One decided workplace concept
  • What it takes to run — booking, lockers, clear desk
Reads: Presence & occupancy, SurveysFeeds: Dimensioning, Space Estimate, Space Program
05

Office activity profile

What will people do in the office?

What people will actually do in the office, as a mix of activities — the basis for how much of the space is desks, rooms and places to meet.

What people do in the officeExample
Set from both surveys, blended
  • Individual 60
  • Collaborative 35
  • Other 5
52 %open
28 %screened
20 %enclosed

You bring

  • Survey or Leesman results — or a choice of personas
  • Headcount per department
  • Optionally a growth plan

What it does

  • Sets nine activities that always add up to 100 % — focus, routine, digital collaboration, co-creation, small and large meetings, gatherings, dialogue and other
  • Blends the employee and team-leader surveys with a weighting you control
  • Profiles each department by headcount, today and after growth
  • Sets how open, screened or enclosed each activity needs to be
  • Shows how far the profile sits from each source

What you get

  • The individual / collaborative / other split
  • A weighted enclosure mix
  • One profile every later tool reads
Reads: Surveys, Leesman, growth planFeeds: Space Program, Space Estimate, Test Fit
06

Dimensioning

How many should we plan space for?

How many of the people the office should be built for — chosen between strategies you can see, not a rule of thumb.

Strategies for 150 peopleExample
Strategy%People
Peak occupancy78 %117
Peak-day exclusion71 %107
Activity-based norm70 %105
Average + 20 % buffer68 %103
Average occupancy57 %86

Peak-day exclusion plans for the second-busiest day: 107 people go to Space Program.

You bring

  • Headcount and expected growth
  • The work model
  • A buffer and a space factor

What it does

  • Projects office headcount from growth and the share you plan for
  • Uses the measured weekday shape where it exists, a modelled one where it doesn't
  • Sets strategies side by side: peak, peak-day exclusion, average, average plus buffer, the model norm and your default
  • Warns when the choice sits well above the model's norm
  • Sizes desks, rooms and area from the people planned for

What you get

  • One justified share to plan for
  • Desks, rooms and area from it
  • Numbers that reconcile with Space Program
Reads: Presence & occupancy, Work modelFeeds: Space Program, Business Case
Why one chain

The difference between a utilisation chart and a number you can build on

01

Measured, then asked

Presence data says when people come in; surveys say what they do there. Together they replace the rule of thumb a space plan usually starts from.

Evidence
02

People counted, not tracked

Identities are pseudonymised as each row is read and only daily counts are kept. Survey groups under five answers stay hidden.

Privacy
03

One figure, carried forward

The work model you decide and the share you plan for lock into the space tools after them — no retyping, no second version.

Hand-off
Who it's for

The people who decide how much space the organisation needs

Head of real estate

Which sites are full — and which aren't

Occupancy per site against desks and headcount, and the under-used sites with a lease event coming.

Workplace strategist

A work model on the evidence

Policy, preference and measured presence side by side, with the concept that fits and the desk ratio it implies.

HR / people

Hear everyone, track no one

Anonymous surveys with response rates per team, and presence counted without identities.

The full picture

Read the Workplacer product story

What Workplacer is, the value it creates, and how the platform fits together — in brief or in full. Read it online or download the PDFs.

Download the product story →
Before the next space decision

Know how the space is used — and how much you need.

Send us a quarter of badge or network exports. We will show you the weekday shape and what it means for the space.

Talk to us →See how it fits together
After this: Space planning →See All capabilities →